Are We on the Same Team Here?: Essential Communication Skills to Make Groups Work

In the 1990s most businesses are moving towards reinventing themselves in teams. The way of the future is self-directed work teams. In this book Caroline Brem offers some guidance on how to make teams work. The secret is good communication – listening above all, speaking assertively, building empathy, building cooperation, resolving conflict.
Using a structure which follows the life of a group from birth to death, the book discusses all the communication skills necessary to negotiate the tricky situations which tend to – and usually do – occur.
The funny thing is that we are all quite experienced at working in teams. We have done it most of our lives – families are teams, sport is often played in teams, any committee is a team, in fact any group of people who have common goals make up a team. This means that you are very likely to have a lot of the skills that are necessary to make teams work. The trick is bringing them to awareness, and honing those skills, so that in group situations you can master the circumstance you find yourself in rather than being overwhelmed by them.