Care Packages for Your Customers: An Idea a Week to Enhance Customer Service
Barbara A. Glanz
198 pages, Paperback
ISBN: 0071484213
ISBN13:
Language: English
Publish: April 12, 2007
CARE to build a customer-focused company! Are you building enough customer loyalty in your organization? CARE Packages for Your Customers gives you 52 proven, actionable ideas for providing extraordinary service, increasing sales, and ensuring continual business success. By implementing one technique per week, you’ll deliver a complete CARE package of exceptional customer service. Providing examples of each technique and tips for successful implementation, this solution-oriented tool also includes